The Pines At Heartwood
2405 Fifteenth Street, Troy, NY 12180 · Capacity 86 · 5182669654
RCFE $$$$ Safety score 69/100
The Pines At Heartwood has 133 violations in its published New York inspection record (safety grade C).
Typical starting price in ZIP 12180
Assisted-living pricing in this area falls in the $$$$ (premium range) bucket, based on 2 sampled communities at the zip level. The sample is too small for Senior Care Record Maps to publish a specific dollar range for this area — the tier symbol is a broad price bucket, not a quote for The Pines At Heartwood.
Senior Care Record Maps suppresses specific per-area dollar ranges when fewer than 5 communities are sampled at a geography, so a single community's advertised price cannot be reverse-engineered from an aggregate. Always get an itemized quote directly from the facility. See our cost guide and tour checklist.
Why the safety grade is C
- 133 violations across 43 inspections published for 2022-04-01 through 2026-08-09
- 36 complaint surveys, with 65 violations
The grade is computed by Senior Care Record Maps from this facility's public regulatory record — it is not assigned by any agency. Underlying data: New York State Department of Health (2026-08-09 snapshot) — verify every stat above on the New York State Department of Health page. Last recorded state visit: 2026-03-31. Listed since 2000. How this grade is calculated → · ⚑ Report an error or dispute this record
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The full safety file on The Pines At Heartwood
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